Contact Us
Our Help page answers a lot of frequently asked questions, please visit it to see if your query is there. If you can’t find what you’re looking for, please contact us through a relevant option below.
Christmas opening hours
Please be advised our branches will be closed from Christmas Eve until the new year. See more detailed info below.
All branches will close at 5pm on Tuesday 24th December.
Branches in England and Wales will reopen on Thursday 2nd January, whilst branches in Scotland will reopen on Friday 3rd January.
Get in touch through the form below if we can help with queries before or after the above dates.
Customer support
For enquiries including existing online orders, call the Minster central customer care team on 02475 269 998, select option 1 - lines are open Mon – Thu: 8:00 - 17:30, Fri: 8:00 – 17:00.
Website support
For technical issues and support outside branch opening hours, call the Minster central customer care team on 02475 269 998, select option 2 - lines are open Monday – Friday: 7:00 - 18:00
Invoicing queries
To discuss your invoices or Proof of Delivery/Collection documents, please contact Minster Credit Services on 01484 478 017
Large project enquiries
For large project enquiries, please contact your local branch or simply fill in our form below.
Looking for a quote or expert advice?
For product specific queries and expert advice, contact your local branch or pay them a visit. All branches are open Mon - Fri: 07:00 – 17:00.
Technical support for products and solutions
If you need technical support on our products or solutions, please fill out this form and we will get back to you as soon as possible.